As a cybersecurity company, we believe it’s our duty to uphold the highest standards — and transparency is one of them. That’s why we’re publishing our Transparency Report, which details the types and number of user data requests Surfshark has received. We’ll continue updating this report every quarter to keep our users informed and maintain full accountability.
Transparency Report
Requests for user data (July-September 2025)*
*None of the requests resulted in the disclosure of user-related data.
|
Type
|
Requests received
|
|
DMCA requests
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385273
|
|
Inquiries from government institutions
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65
|
|
National Security letters
|
0
|
|
Gag orders
|
0
|
|
Warrants from any government organization
|
0
|
Surfshark commits to regularly publishing Transparency Report updates to communicate about legal and government requests, highlighting our dedication to user privacy. All the inquiries from government institutions were based on the VPN (Virtual Private Network) server IP (Internet Protocol) address and specific connection timestamp.
According to our no-logs statement — which was confirmed by Deloitte’s assurance report and strengthened by our use of RAM-only servers — we don’t collect any information about what you do online. This includes IP addresses, browsing history, and network traffic, ensuring we have no such information to disclose upon request. We aim to build trust with our users, proving our dedication to protecting their privacy.