A hand holding a TV remote with a shield and a video player in the background.

With around 200 million subscribers, Amazon Prime Video is one of the biggest streaming platforms today. Looking at the amount of popular shows, movies, and quality originals available there, it’s easy to see why. 

You might have heard that a VPN (Virtual Private Network) can help you add an extra layer of privacy to your Amazon Prime Video experience. But it’s not always as simple as just turning on the VPN and hitting play. There are a few things you should know to get the most out of this combination.

Table of contents

    Does Amazon Prime Video work with VPNs?

    Yes, Amazon Prime Video can work with a VPN, but it’s not always seamless. 

    A VPN is a tool that helps protect your privacy by masking your real IP address and encrypting your internet connection. This can be especially useful when using public Wi-Fi or traveling abroad.

    However, because Amazon actively tries to block VPNs, you might encounter errors or messages saying content isn’t available in your location. Fortunately, Surfshark is designed to help you maintain your privacy while accessing your Amazon Prime Video content.

    Why use a VPN with Amazon Prime Video?

    A VPN isn’t just a security tool; it’s also a way to get the most out of your Amazon Prime Video subscription, no matter where you are or what network you’re on.

    Here are some key reasons to use a VPN with Amazon Prime Video:

    To stay safe and private online

    A VPN encrypts your internet traffic, which means your online activities are hidden from anyone trying to monitor them, like your ISP or potential hackers. This encryption keeps your viewing habits private, so you can watch what you want without worrying about who’s watching you.

    To avoid annoying ads

    Amazon Prime Video has started adding ads in some regions. If that sounds like a buzzkill, a VPN can help. Surfshark, for instance, has an ad blocker feature that can keep your streaming ad-free, letting you enjoy your shows uninterrupted;

    To bypass censorship

    In some countries, Amazon Prime Video might be restricted due to government censorship. A VPN allows you to connect to a server outside those regions, giving you access to your favorite content no matter where you are.

    Disclaimer: Please note that using Surfshark services for any illegal activities is strictly forbidden and violates our Terms of Service. Make sure that any use of Surfshark services for your particular activities conforms to all relevant laws and regulations, including those of any service providers and websites you access using Surfshark.

    How to choose the best Amazon Prime VPN 

    A box of popcorn standing next to a video player screen with a play button on it and HD written next to it.

    When it comes to picking the right VPN for Amazon Prime Video, not all options are created equal. Here’s what you should look for to ensure a smooth, secure streaming experience:

    • Compatibility with Amazon Prime Video: the most important factor is whether the VPN can consistently access Amazon Prime Video. Some VPNs struggle with Amazon, so you need one that has a track record of success in this area, like Surfshark;
    • Fast connection speeds: streaming in HD or 4K requires a fast, stable connection. Look for a VPN that offers high-speed servers and modern protocols, such as WireGuard, to minimize buffering and maintain video quality;
    • Vast server network: a VPN with servers in many locations gives you more options for accessing different content libraries. The more servers, the less likely they are to be crowded, which can also improve your connection speed;
    • Robust security features: while streaming might be your main focus, it’s also essential to keep your data secure. Choose a VPN with robust encryption (like AES-256), a strict no-logs policy, and additional security features like ad blockers or malware protection;
    • Ease of use: The VPN should be easy to set up and use across all your devices, whether on a smart TV, computer, or mobile device. A user-friendly interface and reliable customer support can make all the difference.

    By considering these factors, you can choose a VPN that not only works well with Amazon Prime Video but also enhances your overall online experience.

    Why is Surfshark a good VPN for Amazon Prime Video?

    Surfshark offers several advantages that make it a great choice for streaming Amazon Prime Video. It combines a range of features that enhance your streaming experience while keeping your online activities secure. Here’s how you benefit from using Surfshark:

    Reliable access

    Surfshark has a vast network of over 3,200 servers across the globe, which helps you maintain a stable connection even when you’re abroad. This means you can enjoy your favorite shows and movies on Amazon Prime Video without interruptions.

    High-speed performance

    Surfshark is optimized for speed, so you don’t have to worry about buffering or long load times. Whether you’re streaming in HD or 4K, Surfshark’s fast servers ensure that your viewing experience is smooth and enjoyable.

    Strong privacy protection

    Surfshark offers top-notch encryption and a strict no-logs policy, meaning your streaming habits are kept private. This is especially important when you’re using public Wi-Fi or other potentially insecure networks. For extra protection, you can connect to one of Surfshark’s obfuscated servers, which hide that you’re using a VPN app in the first place!

    Unlimited devices

    Unlike many other VPNs, Surfshark allows unlimited simultaneous connections with a single account. This is perfect if you want to stream Amazon Prime Video on multiple devices, like your phone, tablet, or smart TV, all at the same time.

    ISP throttling prevention

    Some ISPs (Internet Service Providers) slow down your connection if they detect high data usage, like streaming. Surfshark hides your online activity from your ISP, which can help prevent throttling and ensure consistent streaming quality on Amazon Prime Video.

    User-friendly interface

    Surfshark’s apps are easy to install and use, even if you’re not particularly tech-savvy. The intuitive design means you can get started quickly and focus on enjoying your content.

    Disclaimer: Please note that using Surfshark services for any illegal activities is strictly forbidden and violates our Terms of Service. Make sure that any use of Surfshark services for your particular activities conforms to all relevant laws and regulations, including those of any service providers and websites you access using Surfshark.

    How to use an Amazon Prime VPN

    Drawing of a hand clicking a mouse to activate the cursor set on the Surfshark icon.

    Using a VPN with Amazon Prime Video is straightforward, even if you’re not a tech expert. Here’s a simple step-by-step guide to get you started:

    1. Download a VPN app: first, choose a VPN provider that works well with Amazon Prime Video. If you go with Surfshark, you can download the app on all your devices, whether you’re streaming on Amazon Fire TV, your smartphone, tablet, computer, or smart TV.
    2. Create an account: after downloading the app, pick a subscription plan that suits you best and create your account. Surfshark offers different subscription options, so you can choose what fits your needs.
    3. Connect to a VPN server location: open the VPN app, log in, and connect to one of Surfshark’s 3,200+ servers worldwide. 

    That’s it! With these steps, you’re all set to stream Amazon Prime Video securely and privately, no matter where you are.

    Troubleshooting: Amazon Prime not working with a VPN

    Sometimes, you might run into issues when trying to use Amazon Prime Video with a VPN. This can happen if Amazon detects VPN usage and blocks your IP address. But don’t worry — here’s how to get things working smoothly again, depending on the issue you encounter:

    Error messages or blocked content

    Sometimes, you might see an error message like this video is unavailable or content not available in your location. This usually happens because Amazon has detected that you’re using a VPN. To fix this, try switching to a different VPN server in your home country or connecting to an obfuscated server.

    Slow streaming or buffering

    If your video buffers frequently or plays in lower quality, it might be due to a slow VPN connection. Try connecting to a VPN server closer to your physical location to improve speed. Additionally, ensure that your internet connection is stable and that no other devices are using up bandwidth.

    VPN disconnecting

    If your VPN keeps disconnecting, it could be due to a weak internet connection or an overloaded server. Try switching to a different VPN server or checking your internet connection for any issues. Restarting your device and the VPN app can also help resolve this problem.

    Amazon Prime Video app not loading

    If the Amazon Prime Video app isn’t loading when connected to a VPN, try clearing its cache or reinstalling it. Also, ensure your VPN app is up-to-date, as updates often include fixes for compatibility issues.

    VPN compatibility issues

    Not all VPNs work well with Amazon Prime Video. If you’re consistently having trouble, it might be worth considering a VPN that is specifically optimized for streaming, like Surfshark, which is designed to work smoothly with platforms like Amazon Prime Video.

    If all fails, contact support

    By trying these troubleshooting steps, you can often resolve most issues and enjoy a seamless streaming experience with your VPN. But if you’re still having trouble using Surfshark, don’t hesitate to contact our support team. They’re available 24/7 via live chat or email to help you get back to streaming as quickly as possible.

    Disclaimer: Please note that using Surfshark services for any illegal activities is strictly forbidden and violates our Terms of Service. Make sure that any use of Surfshark services for your particular activities conforms to all relevant laws and regulations, including those of any service providers and websites you access using Surfshark.

    How can I get the best streaming quality and speed with a VPN?

    Getting the best streaming quality and speed while using a VPN with Amazon Prime Video is all about optimizing your connection. Here are some tips to ensure a smooth and high-quality viewing experience:

    • Choose the right server location: connecting to a VPN server that’s geographically closer to your actual location can help reduce latency and improve speed;
    • Opt for a high-speed VPN: not all VPNs offer the same speeds. For the best experience, use a VPN like Surfshark, which is known for its fast and reliable servers. This minimizes the risk of buffering and allows you to stream in HD or 4K without interruptions;
    • Use the fastest VPN protocol: Surfshark supports several VPN protocols, and for the best speeds, we recommend using WireGuard. This protocol is designed for high performance and can help reduce buffering during streaming;
    • Use a wired connection: if possible, connect your device directly to your router using an Ethernet cable. Wired connections are typically faster and more stable than Wi-Fi, reducing the chances of buffering during streaming;
    • Close unnecessary apps and devices: streaming can consume a lot of bandwidth, so it’s a good idea to close any unnecessary apps or devices that might be using the internet. This ensures that your VPN connection has the maximum available bandwidth for streaming;
    • Check your internet speed: sometimes, the issue might be with your internet connection itself. Run a speed test to see if your connection is fast enough for streaming. You generally need at least 5Mbps for HD streaming and at least 25Mbps for 4K. If your speed is lower than that, you should contact your ISP to see if there are any issues or upgrade your plan;
    • Use split tunneling: if your VPN offers a split tunneling feature, like Surfshark does with Bypasser, you can use it to route only your Amazon Prime Video traffic through the VPN while other less important traffic goes through your regular connection. This can help maximize the available bandwidth for streaming.

    By following these tips, you can enhance your streaming experience and ensure that you enjoy Amazon Prime Video with the best possible quality and speed, even while using a VPN.

    Disclaimer: Please note that using Surfshark services for any illegal activities is strictly forbidden and violates our Terms of Service. Make sure that any use of Surfshark services for your particular activities conforms to all relevant laws and regulations, including those of any service providers and websites you access using Surfshark.

    Improve your Amazon Prime Experience with a VPN

    We’ve walked through the ins and outs of using a VPN with Amazon Prime Video, from choosing the right VPN provider to troubleshooting common issues. Looking ahead, as streaming services continue to evolve and expand, the role of VPNs in maintaining your privacy and access to content will only become more important. So, if there’s one thing to take away, it’s this: 

    A VPN is your ticket to a better, more flexible streaming experience.

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    FAQ

    Why can’t I watch Amazon Prime abroad?

    Amazon Prime, much like other streaming services, has different content licensing deals in each country, so the library of shows and movies differs from country to country. So, if you’re traveling, the shows you know and love might not be available. 

    Can I use my Amazon Prime membership in another country? 

    Your Amazon Prime Video membership will still be there, but due to licensing restrictions, the library you can access will change depending on the country you’re connecting from. 

    Does Surfshark VPN work on Amazon Fire Stick?

    Yes, Surfshark has a dedicated Amazon Fire Stick app. Simply search for Surfshark on your Fire Stick, download the app, log in to your account, and connect to one of Surfshark’s 3,200+ servers.

    Do free VPNs work with Amazon Prime Video?

    While some free VPNs may work with Amazon Prime Video, they tend to offer fewer servers. Since these are usually very crowded, your connection speed will be slow, impacting the streaming performance.

    How many devices can I simultaneously watch Amazon Prime Video on with a single VPN subscription?

    The number of simultaneous connections depends on the VPN provider you’re using. Surfshark allows unlimited simultaneous connections, which means you can enjoy the Amazon Prime VPN experience on all devices allowed by your Prime subscription concurrently.