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A no-log VPN is the only reliable VPN

We are committed to protecting your privacy online, wherever you go and whatever you do.
For us, no-logs is a no-brainer.

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What does no-log VPN mean?

A VPN that doesn’t keep logs will not collect details like:

  • IP address
  • Browsing history
  • Used bandwidth
  • Session information 
  • Network traffic
  • Connection timestamps

In short, a no-log VPN like Surfshark does not keep track of your online whereabouts or actions in any way.

How does Surfshark guarantee my online privacy?

It’s our mission to ensure your internet usage is secure and private:

  • We strictly never collect logs. What you do online is your business – not ours, or anyone else’s. 
  • We protect all your traffic with industry-leading AES-256-GCM encryption.
  • We use advanced and secure protocols in all our apps – like OpenVPN and IKEv2.
  • We ensure that your traffic doesn’t suffer from IP, WebRTC, and DNS leaks
  • We use Camouflage Mode, which is always on automatically, to make your traffic look normal so that even your Internet Service Provider doesn’t know you use a VPN

If you’re not big on technology, in basic English this simply means that we employ the very best security to protect your private information from anyone who might have an interest in it.

Verified security

“To sum up, Cure53 is highly satisfied to see such a strong security posture on the Surfshark VPN extensions, especially given the common vulnerability of similar products to privacy issues.”

Dr. Mario Heiderich,
Founder & CEO of Cure53
Read more

What non-sensitive information does Surfshark collect anyway?

To create your account and to provide you with the best VPN service, we need some non-sensitive information.

Personal information that we collect:

  • Email address and encrypted password
  • Basic billing information and order history

Why do we need this information?

We need your email in order to help you fix any issues that you may encounter. Also, we may send you information about exclusive Surfshark discounts or news we think you may enjoy. You can always opt-out!

We need your billing information to successfully create your account. Your billing information will include your payment amount, currency and the date of the payment, as well as what you chose to purchase. If you use third-party payment providers, they may collect additional information on you. You can also opt for total anonymity and pay with cryptocurrency. 

Anonymous information we collect for diagnostics:

  • Aggregated, anonymous performance data 
  • The frequency of use of our services
  • Crash reports on apps
  • Unsuccessful connection attempts

Why do we need this information?

We only collect the bare minimum amount of technical data so we can fix any technical issues in a whim. None of this data can be tied to your account. We will only know if you specifically had an issue if you contact our support team. Any data that we collect is completely anonymous.

What are the benefits of a VPN with no logs for me?

In the age of big data, many companies know pretty much everything about you: what you like, what you do online, and who you are. We know very little, and we intend to keep it that way.

If you do not protect your personal information online, here’s a few things that can happen:

  • Companies can use it to target you with unwanted ads and offers based on what you search for or what you like
  • Malicious agents can use it for phishing attacks – they can use your information to pretend to be somebody you trust 
  • Without a VPN, it’s easy for hackers to access your data and steal from you, or simply sell your personal information online
  • It doesn’t always take a hacker – doxxing is a sinister technique that online trolls use to “expose” any embarrassing secrets, hobbies, or preferences after connecting your digital identity to your real name

Surfshark VPN is based in the British Virgin Islands. Our jurisdiction does not require us to store data so we can enforce our strict no-logs policy.

Your privacy is important. Even though digital life often lacks it, we believe that you can take matters into your own hands and control your data. Our mission is to provide you with a tool to do exactly that.

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No logs. No data breaches. No worries.

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