Senior Product Manager

Tech
Vilnius / Kaunas
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Are you passionate about cybersecurity and ready to join a fast-growing company? Look no further - Surfshark is the place for you! 


We are looking for a Senior Product Manager who thrives in ambiguity, leads with customer insight and shapes end-to-end experiences across a growing cybersecurity product ecosystem.

This role is not just about working on new product features. It is about deeply understanding customer problems, creating seamless, human-centered cybersecurity solutions that drive measurable impact.

 

If you want to:

  • Own and drive the holistic user experience across Surfshark's product suite, ensuring seamless integration and consistency across all products within our application;

  • Collaborate closely with product managers, designers, engineers, data marketing teams to deliver products that meet both user needs and business objectives;

  • Analyze user behavior, feedback, and performance metrics to prioritize features and improvements that drive engagement, retention, and satisfaction across the product suite;

  • Take ownership of key product metrics including user engagement, feature adoption, cross-product usage and retention rates;

  • Drive continuous product discovery by uncovering user needs through research, data, and experimentation.

 

And you can check off:

  • Proven experience in product management with a track record of shipping successful products at scale;

  • Strong product discovery craft - being accountable for key metrics: engagement, retention and cross-product adoption;

  • Experience translating strategy into well-prioritized roadmaps and outcomes (not just outputs);

  • Strong analytical skills with hands-on experience using product analytics tools and interpreting data to drive decisions;

  • Passion for understanding user needs and building products that solve real problems;

  • Excellent communication and stakeholder management skills; ability to clearly present ideas to both technical and non-technical audiences.

 

Bonus points if you:

  • Have experience in the cybersecurity or privacy industry;

  • Have worked with subscription-based products and understand retention dynamics;

  • Have the ability to move from ambiguous customer problems to validated product opportunities;

  • Are experienced in designing end-to-end user journeys, not just isolated features.

 

Here's the deal:

  • Growth and learning opportunities: time dedicated to learning, conferences, online learning platforms, and books for your professional development;
  • Health and wellness: we want you to feel and be your best. That's why we offer various benefits, from online workouts and a physical coach to health insurance and regular mental health checks;
  • Tools of your choice: choose the technical equipment and tools you need to do your best work;
  • Community and celebrations: get ready for long-lasting traditions such as yearly workation, Friday get-togethers, various team buildings and company celebrations;
  • Work-life balance: We encourage working in the office, with the possibility of up to two remote days per week. Plus, with our WFA policy, you can work from almost anywhere in the world;
  • More days off: additional vacation days depending on your tenure;
  • Premium Surfshark accounts: for you, your family, and friends;
  • Gross salary: 5500 - 7000 Eur/month. Although it may vary depending on your skills and experience.
 

How we hire

We don’t believe in a “one size fits all” process, so we tailor it to ensure the best experience for our candidates.

Get to know you
We begin with a simple hello, whether online or in person, to see if our expectations align.
Technical task or interview
If we agree to move forward, we will find a way for you to showcase your skills and expertise.
Meet your team
We offer opportunities to meet potential teammates or other colleagues for a chat.
What’s next?
An offer, discussions — this is up to you. We want you to feel confident with your decision.
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