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Warsaw / Kaunas / Vilnius

Mid/Senior Community Manager (Incogni)

We are expanding our team for established start-up Incogni, a privacy-tech tool developed by Surfshark. We seek a talented professional who will kick our Incogni community and social media up a notch with adequate content, planning, execution, and management of our online presence. Join our Incogni marketing squad to dive into privacy and data protection and experience a hands-on masterclass on building a worldwide success story from an initial idea.

If you want to:

  • Build a community around the Incogni brand, curating Incogni's presence on community platforms, including Reddit;
  • Identify community trends for proactive communications, creating engagement on community platforms;
  • Maintain our social media profiles while executing our communications strategy;
  • Craft compelling copy, engage with other users and key opinion leaders, and provide journalists with relevant insights;
  • Own the community building and social media OKRs (focus on organic growth and engagement);
  • Monitor and analyse the key engagement metrics, assessing the performance of content and recommending necessary changes. 

    • And you can check off:

  • Proven experience as a community manager, social media manager, or a similar role;
  • Experience in building a community around brands (experience in building community programs from scratch in fast-paced start-ups would be a plus);
  • Knowledge of best practices for the communities, mainly Reddit–preferably an avid user, with bonus points for experience in moderating subreddits;
  • Experience in managing campaigns and crafting engaging copy on social media platforms such as Facebook, Twitter, LinkedIn, etc.;
  • Excellent verbal and written communication skills in English.

    • Bonus points if you:

  • Have experience with customer service;
  • Know the Incogni product.

    • Here’s the deal:

  • Growth and learning opportunities: time dedicated to learning, conferences, online learning platforms, and books for your professional development;
  • Health and wellness: we want you to feel and be your best. That's why we offer various benefits, from online workouts, a physical coach and a gym to regular mental health checks;
  • Tools of your choice: choose technical equipment and the tools you need to do your best;
  • Community and celebrations: get ready for long-lasting traditions such as yearly workation, Friday get-togethers, various team buildings and company celebrations;
  • Convenient commuting: traveling from point A to point B can be a pain. That’s why, depending on your unique circumstances, we compensate part of your public transport costs;
  • Work-life balance: We encourage working in the office, with the possibility of up to two remote days per week. Plus, with our WFA policy, you can work from almost anywhere in the world;
  • Premium Surfshark accounts: for you, your family, and friends;
  • Gross salary: 1700 - 3600 Eur/month for the Lithuanian market. It may vary depending on your skills, experience, or location. 

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