Trust DNS Privacy Policy

Last updated: August 22, 2019

This notice (“Notice”) provides important details related to your use of Trust DNS application (“Trust DNS”). Please note that your use of Trust DNS is regulated by Surfshark’s general Terms Of Service which you accept by accessing and using Trust DNS. This Notice provides specific information regarding personal data processing related only to Trust DNS. Any additional information related to personal data processing while Trust DNS is in use can be found in Surfshark’s general Privacy Policy which is incorporated herein by reference.

We may choose to update this Notice at our discretion, so you should check this page periodically as the terms may change from time to time. The most recent version of the Notice will be reflected by the “last updated” date noted at the top of the page. All definitions and capitalized words used in this Notice are defined in our Terms Of Service and Privacy Policy.

What information is collected?

To use Trust DNS you do not need to create an account, thus, we process limited scope of data. These are the following:

Diagnostics

To maintain a perfect quality of our Services and provide you with efficient support we collect diagnostics information and monitor crash reports on our apps. The information we collect contain aggregated performance data, the frequency of use of our Services, unsuccessful connection attempts and other similar information. The data collected for diagnostic purposes does not contain uniquely identifiable information.

Device information

The information we collect on Trust DNS may include anonymous “traffic data” provided by the host or similar provider of such information (e. g. Appsflyer) that does not personally identify you but may be helpful for marketing purposes or for improving the Services we offer. Analytics is the process of collecting, analyzing, and reporting aggregate data. This information may include in app events, such as in-app purchase or amount and type of ads watched. It may also provide information about what browser, network, or device is used to access and use Trust DNS.

When you use Trust DNS, we may collect advertising identifiers – unique, user-resettable IDs for advertising, provided by third parties (e. g. Google Play). Advertising IDs are used for marketing purposes and user analytics and are not connected to user’s personal information. You can reset your identifier or opt-out of personalized ads by adjusting your device settings.

Email address

We do not specifically collect your email address unless you contact us via email or subscribe to receive our newsletter on some interesting information and marketing offers we might have. You can opt out of such marketing related communication at any time.

Information we collect on our Website

All information about what data Surfshark collects on its website is available in Surfshark’s general Privacy Policy.

Do we share information with third parties?

We do not have much information to share. Even so, we do not disclose the limited information we do have to others, unless they are our service providers or we are ordered by a court of competent jurisdiction to do so. We do not sell or trade your data with anyone.

What else should I know?

Any additional information related to the processing of your personal information, your rights, disclaimers, governing law and more can be found in Surfshark’s general Privacy Policy.