Linux Support Specialist

We’re looking for someone ready to join our team of ambitious humans working to outsmart the competition in one of the most challenging cybersecurity markets – the VPN industry! We are driven by pushing the boundaries of what’s possible and making quality a norm. If you’re looking for the best tech challenge of your life, this is your sign.

What You Will Do:

• Be responsible for troubleshooting and resolving issues related to infrastructure;
• Provide help and timely reaction to Customer support team request and alerts;
• Take ownership of new server provisioning process;
• Actively cooperate with the team in resolving core-related issues, such as API overload, database outage, etc.;
• Execute upgrades of low complexity (for example, Jira server upgrades).

What We Expect:

• Experience in administration of and interest in Linux;
• Proven knowledge of various cybersecurity solutions;
• Capacity to work under pressure and in collaboration with a team;
• Self-motivation and can-do attitude;
• Solid time management skills;
• Capacity to work at night/weekend/evening shifts;
• Excellent English skills, especially written;
• Dedication to help the others.

Reasons to join Surfshark:

• You will get top-notch technologies and all the tools you need to do your best;
• You will enjoy a plethora of business trips, seasoned with unforgettable workations;
• You will find an international team of humble professionals with IT, marketing, business, and other backgrounds;
• We are extremely flexible regarding working hours and remote working;
• We’ll help you grow professionally by providing all the learning material you need (training courses, trips to conferences, knowledge sharing sessions, and more);
• Oh, and a premium VPN account, of course!