All of the “surprisers” scored 1 in the presence of data protection regulation ranking them amongst the top tier countries within this criterion. Hence, this won’t be further discussed in the article. You can read more about the methodology in the FULL REPORT.

The study also concluded that 7 out of 10 over-performing countries, namely Lithuania, Hungary, Portugal, Poland, Estonia, Slovenia, and Romania, are members of the European Union. 

The surprisers indicate that to improve digital quality of life, a country doesn’t necessarily need a huge investment but rather to make smart decisions and act on improving particular fields.

Why These Countries Ranked Higher?

digital quality of life

Performance of the 10 countries

Here is why these countries ranked higher. In order of the overall DQL score.

Lithuania (#23 DQL)

Lithuania especially shined as a country that has a really-well developed national cybersecurity infrastructure, and affordable broadband internet connectivity. However, improving mobile internet affordability and e-governmental services would mean a higher digital quality of life for its citizens.

Hungary (#24 DQL)

Hungary has a well-developed internet infrastructure since mobile and broadband connectivity speeds are higher than average. Country’s citizens would have a higher DQL if mobile internet was more affordable. Because it’s so expensive for its citizens, it ranked country amongst the lowest DQL ranking countries. Also, traditional bureaucracy should be improved by adding more e-government services.

Portugal (#25 DQL)

Portugal, amongst other EU member states from the “surprisers” list, has the most content available for its citizens – all of the study’s services and platforms are available. Also, Portugal’s broadband speeds are higher than average. However, the country’s online experience could be significantly improved by lowering the prices of broadband internet.

Poland (#26 DQL)

Polish citizens can enjoy relatively affordable mobile and broadband internet connectivity. Moreover, Poland offers a good level of e-governmental services. That said, the country’s mobile infrastructure requires more investment due to low mobile speeds.

Russia (#27 DQL)

Russia stood out with its good mobile and broadband connectivity prices, well-developed e-government, and top-tier national cybersecurity level. Moreover, Russia, along with Portugal, are the only two countries on the surprisers’ list to score a maximum in content availability. However, bottom-half internet speeds hint to underdeveloped internet infrastructure.

Estonia (#28 DQL)

Estonia was highlighted as having an especially advanced national cybersecurity. Also, Estonians have functional mobile connectivity and affordability. However, the country struggles with broadband infrastructure, since speeds and prices were in the bottom-half within 65 indexed countries.

Slovenia (#29 DQL)

Slovenia has one of the cheapest mobile internet among 65 DQL countries and top-tier content availability. Upgrading Slovenia’s mobile and broadband network infrastructure could potentially mean the country ranking even higher regarding their digital well-being.

India (#32 DQL) 

India can offer its citizens high mobile internet affordability. Moreover, its e-government has a wide range of available services. Country’s online experience would improve significantly if internet speeds (both mobile and broadband) were boosted.

Romania (#33 DQL)

Romania came out as a country that has outstanding broadband speeds as compared to other 65 DQL countries. On top of that, its citizens enjoy a pretty affordable mobile internet. Among other DQL 2019 countries, the study concluded, that Romania has plenty of room for improvement regarding the offering of e-government services and national cybersecurity level.

Turkey (#35 DQL)

Turkey’s main advantage was a high level of national cybersecurity. It also stands out with its broadband connectivity speeds and e-government service availability. To enhance their digital experience, the country should consider investing more in broadband infrastructure and offering better mobile internet packages.

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